Frequent Flyer Post author By mradwin Post date December 21, 2004 Categories In The Web Sucks I got the following error message while trying to change an itinerary on the Southwest website: southwest.com What happened? This trip requires 35664 award coupons, but you only have 1 in the reservation. What you need to do: Go back to the previous page and modify your selection. Reference Number: 300067 Occurred: 12/21/04 10:40:38